How We Help

Twitter for healthcare? Starling140 is a custom-build platform for tracking healthcare conversations.

Your customers – patients, physicians, caregivers, journalists — are already talking about health and medicine on Twitter. Interested in knowing what they are saying about specific diseases, therapies or brands, but not sure where to start?

Starling140’s listening platform focusses on the conversations and influencers most relevant to your areas of interest. We eliminate all the spam and noise, leaving only high quality, on-topic insight.

Getting started is simple: you tell us which topics and keywords you want to monitor and we take care of the rest.

Starling140 offers a complete Twitter monitoring and engagement platform. And that’s just the beginning.

Do you need competent and professional support for the design, implementation, or servicing of your Twitter program? Our Twitter consulting services ensure your Twitter program will be a success.

  • Planning — We work closely with you to design a Twitter program that fits your strategic vision, aligns with your marketing objectives, and integrates with other channels including sales forces.
  • Execution – We bring together our specialized tools, metrics, and knowledge to deliver a program that is fully customized to your needs.
  • Analytics – Twitter analytics are different from virtually all other channels. We’ll help you define and track relevant KPIs that make sense of Twitter’s unique data on followers, friends, hashtags, retweets, and mentions.
  • Training – From team workshop to ongoing coaching, we provide custom training to bring your team and all relevant stakeholders up-to-speed.
  • Servicing – We can manage your any or all of your Twitter program aspects, including direct message response and customer service.

Ready to learn more? Get in touch with us for a free phone consultation.